Travel Discovery Growth Consultancy

Travelers Are Booking Through OTAs. Are They Finding You First?

LumaBeacon helps tour operators, activity providers, and attractions win visibility on Google and AI Search assistants like ChatGPT β€” so more travelers discover you directly, not just the OTA reselling your tours.

Viator
GetYourGuide
Tripadvisor
Your Website You

Illustrative example of a typical search results shortlist

You Run the Experience. Who Owns the Discovery?

Most travel searches funnel through the same few steps β€” and most operators only show up at the very end, if at all.

1
Traveler has intent
"things to do in [destination]"
2
Searches Google or asks AI
ChatGPT, Gemini, Perplexity, Google
3
Sees a shortlist
Often OTA listings, rarely the operator site
4
Books on whichever site answered first
Usually not the operator directly

What Shows Up When Travelers Ask AI for Recommendations?

AI Search assistants like ChatGPT and Gemini are becoming a new discovery layer for travel. Here's an illustrative example of how a typical search or AI query resolves today.

Illustrative Example β€” Not Client-Specific Data

"best food tour in Rome"

Viator
GetYourGuide
Tripadvisor
Operator's own website

Who We Help

We work with travel businesses that sell an experience directly to travelers.

🎫

Tour Operators

You run tours and depend heavily on OTA traffic. We help you build a direct booking channel alongside it.

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Attractions

You have a fixed location and ticketed experience. We help travelers find you before they find a bundled OTA deal.

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DMCs

You manage multi-day itineraries and packages. We help your brand show up earlier in the traveler's research phase.

Our Travel Discovery Lab

We don't just consult on travel discovery β€” we operate our own consumer-facing project, TheRightTour, to study how travelers actually search, compare, and decide.

TheRightTour

An owned and operated travel discovery project we use to test how Google, AI Search assistants, and OTAs surface tours for real traveler queries. This is our own project, not a client engagement β€” it's how we keep our recommendations grounded in what's actually happening in search results today.

See the Discovery Lab β†’

Research

Original research on how travelers discover, compare, and choose tours.

Browse Research β†’

Get Your Free Travel Discovery Audit

We'll review how your business shows up on Google, AI Search, and against your top OTA competitors β€” and send you 3 Discovery Gaps and 3 priority opportunities within 2 business days. No pitch, no obligation.

Good Fit

  • You sell tours, activities, or attraction tickets directly to travelers
  • You currently rely on OTAs like Viator, GetYourGuide, or Klook for most bookings
  • You have a website you control and can update
  • You want more direct bookings, not a replacement for OTAs

Not an Ideal Fit

  • You only sell through a marketplace with no owned website
  • You are not in the tours, activities, or attractions space
  • You are looking for guaranteed rankings or guaranteed AI mentions

Frequently Asked Questions

Are you trying to get us off OTAs entirely?

No. OTAs are a valid distribution channel and will likely remain part of your booking mix. Our goal is a healthier balance β€” so you're not entirely dependent on platforms you don't control for discovery.

Can you guarantee we'll be recommended by ChatGPT?

No one can guarantee a specific AI assistant will recommend a specific business β€” that's outside any vendor's control. We can improve the signals that make it more likely, and show you what's happening today.

What's included in the free Discovery Audit?

A review of your current Google visibility, a look at how AI Search assistants currently describe your business (if at all), and a comparison against your top OTA competitors for a few key search queries β€” delivered as 3 Discovery Gaps and 3 priority opportunities.